Completion of this course will guide the new supervisor into their role as a shift leader or location manager.
It will establish a clear foundation of leadership and assist in decisive thinking with a sound legal backing.
This course is designed to prepare the private security or public safety officer, retail security agent or private investigator to transition from a line officer into a supervisory role.
Topics Covered Include:
- Basic supervision
- Employee communications
- Management structure of security departments
- Disciplinary actions
- State and federal labor laws
- Sexual harassment
- Workplace violence
- Union law
- Employment contracts
- Writing reports for evidentiary purposes
Typical Tasks
Specific tasks typically required of a security supervisor are wide reaching and can range from new hire training to writing employee work schedules, acting as a liaison with clients, enforcing company policy and taking the lead on all managerial functions.
Potential Positions
Line supervisors can be found in contract and proprietary security departments as well as on school campuses, at local hospital and retail loss prevention security units.
Employment Outlook
The large size of the occupation ensures plentiful job openings, including many opportunities for temporary and part-time work. Virtually all job openings will stem from permanent position openings while some may stem from those who go to different occupations or leave the labor force.
On-line/classroom
10 weeks
Prerequisite: None