Collections and Recovery
As personal and business debt continues to mount, opportunities for professionally trained and certified collection agents continues to rise.
What’s in the course
Our online training will prepare the agent for a professional role in the recovery industry from the very basics of telephone collections activity to field recovery services.
- Understanding the role of a telephone collections agent
- Distinguishing-understanding the laws that apply including FDCPA-HIPAA
- Technological methods of skip tracing-collections
- Forms of collections/recovery
- Field investigations
- Physical collections/recovery/repossession
- Establishing a collection agency
Study Method: On-line study
Program Length: As few as 6 Months.
This course is available on campus-on line
or at your business or school.